Chuck was SO incredibly responsive, patient, and knowledgeable. I was a first time home buyer; he and Hope hand held me through the entire process and made sure all of my questions and concerns were answered no matter what day of the week or time. I had a tremendous experience and am so thrilled. Even after I closed, Chuck continued to check in and make sure I had contact information for anyone who could help me settle in. All of his recommendations have been perfect. I absolutely highly recommend!!